Refund & Return Policy

Refund & Return Policy

Because all products are made-to-order, we do not accept returns or exchanges for:

• Wrong size ordered by customer

• Buyer’s remorse

• Color preference

Refunds or replacements are available only if:

• Product arrives damaged

• Wrong product received

• Printing defect occurs

To request support:
Please contact us within 7 days of delivery at info@vibilo.shop with photos of the issue.

Approved cases may receive:

• Replacement

• Store credit

• Refund