Privacy Policy

At [vibilo], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party payment providers)

Order Information

Products purchased
Transaction details
Delivery information

Technical Information

IP address
Browser type
Device information
Pages visited and browsing behavior

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraudulent transactions
Send promotional emails and marketing communications (only if you opt in)

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Analyze website traffic
Improve website performance
Provide personalized shopping experiences

You can disable cookies through your browser settings, but some website features may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

Payment gateways
Shipping providers
Analytics tools
Marketing platforms

These third parties only receive information necessary to perform their services and are expected to protect your data.

Examples may include:

Shopify
Razorpay
PayPal
Google Analytics
Facebook/Meta advertising services

We are not responsible for the privacy practices of external websites or third-party platforms.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Our website uses secure technologies and encrypted payment processing to help protect customer data. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications

To make a request regarding your data, please contact us using the details below.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

vibilo.shop
Email: [vibilo.shop@gmail.com]